Resources, Tips, and How-To's for the D-I-Y Tech Smart Boss

You Won’t Have Any Phobia Using Xeno For Your Customer Support

In this video, I set up a new account and since there is so much inside this tool, I do my best to walk through as much as possible and show you how to get started. This is the kind of feature-rich tool that you just have to spend some time with to unlock everything.

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🚀 This week’s Tech Smart Boss Cool Tech of the Week -> Convertful

Check out all the best of the week in Issue 133 of the Tech Smart Boss Newsletter. The Cool Tech of the Week is a new free tool from the team at Convertful. It’s a email […]

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Episode 127: How To Hire A Project Manager (The Tech Smart Boss Way)

In this episode, I go over the soft skills and the technical skills you should look for when hiring a project manager to join your team.

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🎯 This week’s Tech Smart Boss Cool Tech of the Week -> SurveySparrow

Check out all the best of the week in Issue 132 of the Tech Smart Boss Newsletter. Back in Episode 88 of the podcast, we talked about the importance of customer surveys and how to do […]

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Your Support Team Won’t Be In A Bind With HelpCrunch (Onboarding and Review)

In this video, I set up a new account and spend some time comparing the difference between their free account and their plan including email. There’s a lot to explore in HelpCrunch so this video gets a little longer than most.

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Episode 126: How To Introduce Storytelling In Your Brand Marketing

In this episode, I talk about the concept of leveraging story telling in your marketing and content creation and point you to a few good resources to learn more about the topic.

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Give Your Technical Documentation a Boost With Doxter (Onboarding and Review)

In this video, I set up a new account, take a look at their onboarding process, and set up my own document page. I even publish it to the web to see my document in action.

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🚀 This week’s Tech Smart Boss Cool Tech of the Week -> Hike SEO

Check out all the best of the week in Issue 131 of the Tech Smart Boss Newsletter. We talk a lot about content marketing and search engine optimization (SEO) on the Tech Smart Boss podcast and […]

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Episode 125: How To Improve Your Content Marketing By Pruning Old Content

In this episode, I talk about why you should content prune and how to do it. The end goal, maximize the value of your existing content and grow new leads from a little content spring cleaning.

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Tie A Bow Around Your Social Media With Ribbon (Onboarding and Review)

In this video, as we set up a new Ribbon account, hook up our Tech Smart Boss blog feed, and check out a few of the tweets generated by the Ribbon AI engine.

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