Resources, Tips, and How-To's for the D-I-Y Tech Smart Boss

Episode 114: How To Align Your Sales and Support Organizations

In this episode, I go over both the process and technology steps you can take to ensure your sales and support teams are in sync as you grow.

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How To Use Conditional Logic In Landbot (To Make a Wise Chatbot)

In this video, I wanted to show some of the power of the Pro plan in Landbot, the conditional logic power-up and how it can be used to show a little personality, in my joke bot.

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😍 This week’s Tech Smart Boss Cool Tech of the Week -> Grasshopper

Check out all the best of the week in Issue 119 of the Tech Smart Boss Newsletter. This week’s Cool Tech of the Week is Grasshopper. All Tech Smart Bosses need a good phone system for […]

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Episode 113: 5 Things To Do To Increase Your Content Dwell Time (And Your Search Engine Rankings)

In this episode, I go over 5 things you can do to improve your dwell time, improve search engine rankings, and ultimately converting visitors into leads.

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How To Power Up Your Subscriber List With Upscribe (Onboarding and Review)

In this video, we set up a new Upscribe account, set up a signup form integrated with our newsletter software, Revue, and add the form to Medium. You’ll see it wasn’t without a few hiccups, but it was pretty easy.

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🎯 This week’s Tech Smart Boss Cool Tech of the Week -> Feedier

Check out all the best of the week in Issue 118 of the Tech Smart Boss Newsletter. We’ve talked about Feedier a few times on our podcast and YouTube channel, but this week wanted to give […]

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Episode 112: 7 Cognitive Biases That All Entrepreneurs Should Be Aware Of

In this episode, I discuss 7 cognitive biases that I have researched and identified in myself over the past 19 years of being an entrepreneur. And I discuss the importance of counteracting your natural biases to make the right decisions for your business and in life.

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Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)

In this video, I set up a new account in Tidio and go through their onboarding, add their chat widget to my website, and do a little exploration of the Tidio features.

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🚀 This week’s Tech Smart Boss Cool Tech of the Week -> 8tracks

Check out all the best of the week in Issue 117 of the Tech Smart Boss Newsletter. For the past 2 newsletters, I have selected two out-of-the-box Cool Tech of the Week apps. For Issue 115 […]

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Episode 111: The What and How of the 5 Whys Process (Root Cause Analysis)

In this episode, I break down the 5 whys process, what is it and how to use it.

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