Resources, Tips, and How-To's for the D-I-Y Tech Smart Boss

Episode 42: 4 Step Process for Delegating Time Consuming Tasks (Like a Tech Smart Boss)

How many times have you said, “I wish I could get this task off my plate but it’s easier to do it than teach someone else how to do it?”  If you routinely say that, then […]

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How to integrate Kayako with Slack (Advanced Zapier Tutorial)

We use Slack as the central hub for all our communications, so it’s critical that something like our Customer Support system is well integrated. HelpScout has an awesome Slack integration, but during our migration to Kayako, […]

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Getting Started with Vidello (Video Hosting and Marketing)

One of the best ways to break through the noise as a business is to use the power of video marketing. While we all love YouTube, there’s a lot of value to hosting your videos on […]

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Episode 41: How To Buy Software For Your Business (The Tech Smart Boss Way)

Most businesses stay in old, outdated business software way too long.  It gets comfortable, it gets too hard to replace, and in many cases, you just don’t spend the time to research what may work better for […]

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How to WOW Your Customers With a Training Academy (Pt 2 w/ AcademyOcean)

We showed you AcademyOcean.com in a past video (check that one out here) and now we’re going to show you the result of our setup to convert my actual Yurbi Academy into AcademyOcean. We really recommend […]

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Episode 40: The Negatives of Leveraging Cloud and SaaS Technology In Your Business

All I do is talk about the benefits and how you can grow your business better and faster using modern technology.  Well in this episode I’m going to flip the script and talk about the negatives […]

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Why I Switched from Google Chrome to Opera (And You May Want To Also)

I’ve had a love/hate relationship with Google Chrome for a while. I love the extensions and how it became a part of my normal workflow, but it started to get really slow, bloated, and I started […]

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Important Steps Of Doing E-Mail Authentication In G-Suite

Cyber tricksters are on the loose, and hence, there are added layers of security being added to each software product. Though that’s a very good counter-measure, with all the Spam Filters and Quarantines in place, it […]

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Getting Started with AcademyOcean – A New Way to Onboard, Train, and Educate Your Customers

One of the best ways to build a loyal and enthusiastic customer base is to consistently deliver value and to have a culture of customer service in your business (You have to listen to Episode 18 […]

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Episode 39: How to Get Started With Retargeting Ads (The Tech Smart Boss Way)

Retargeting is one of the most cost effective ways of advertising (with the highest ROI if done correctly). In this episode, we take a deep dive into retargeting advertising. We discuss the what, the why, and […]

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