Category Archive for ‘Podcast’

Episode 88: 7 Steps to Making a Great Customer (or Prospect) Feedback Survey

Getting feedback from your customers and leads are critical to improving your business.  But everybody is busy these days, so no one has time for your long boring survey asking a million questions.  You have to […]

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Episode 87: 6 Ways To Improve The Onboarding Process For Your Software Or Service

Sometimes we focus so much on customer acquisition, we miss the low hanging fruit of ensuring the customers we win have an amazing experience and transition to ambassadors for our product or service.  Even worse,  if […]

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Episode 86: What is Artificial Technology and How It Is Going to Affect Your Business

Artificial Intelligence is something we see a lot in sci-fi movies about the benefits and most of the time, the dangers, of the future when AI becomes a reality, takes over, and kills all humans.  Well, the truth […]

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Episode 85: My 4 Factor Task Prioritization System (So You Can Get Things Done, Faster and Better)

Sometimes things can be a little overwhelming as an entrepreneur.  Things that you have to get done come at you fast and furiously.  And sometimes you just get in a rut and don’t want to do […]

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Episode 84: The 3 Biggest Leaks in Your Sales Funnel (And How To Plug Them)

As a Tech Smart Boss, we’re always working on improving our sales funnel (at least you should be).  But there are so many different ways to improve a sales funnel you have to be strategic in where […]

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Episode 83: The Do’s and Dont’s of Setting Up A Product Roadmap and Feedback System for Your Customers

If you’re in the software business, everyone wants to know your roadmap.  And for good reason.  But many software vendors are hesistant to share information for a variety of reasons. In this episode, I go over […]

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Episode 82: 6 Proven Customer Acquisition Methods (And How To Pick The Right One For Your Startup)

One of the most common ways for a business to go bust is to run out of money or time before they find a winning customer acquisition method.  It’s essential for a startup, but also for a […]

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Episode 81: Why Your Business Should Be Leveraging e-Signature Software (And How To Get Started)

Almost every department in your business is obtaining signatures at some point or another.  Sales,  HR, Operations, all require either internal staff, partners, or customers to sign agreements.  Optimizing that document delivery and signature process is one of the […]

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Episode 80: The 6 Metrics You Must Know If You Run A Subscription Based Business

Running a subscription-based business with a recurring revenue model is the way to go these days if you ask me.  But if you are going to do it,  you have to keep a close look at some […]

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Episode 79: The Technical Factors You Can Take To Help Increase the Deliverability of Your Emails

These days even if you are a responsible sender of emails, it’s hard to avoid the spam folder.  Between over-aggressive spam gateways and e-mail providers trying to bubble up what they think is an important email or […]

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