How many of us get survey requests via email and they are the same old boring style? Click here, go next, next, next, blah, blah, blah.
I’ll be honest, unless there is the promise of some Amazon gift card credits, I don’t even bother to click on them anymore.
I found these guys at Survey Sparrow and they are converting those boring surveys into the modern era of Chat Bots, they call them conversational surveys. In this video, I take a closer look at what they are doing and how to set it up.
Survey Sparrow puts more of a conversational flow into the survey process but also gives you multiple ways to engage and share with customers. You can email (even do recurring emails), you can embed into a website, you can share on social media and the surveys work well on desktop and mobile displays.
It’s still just a survey at the end of the day, but it’s something you can have some fun with and gives that user a little incentive to hit next just to see what happens.
This is a new company, but they have a pretty good roadmap, take a look and leave a comment and let me know what you think.