Resources, Tips, and How-To's for the D-I-Y Tech Smart Boss

How to Integrate HelpScout with BriteVerify to Fight Help Desk Spam

Do you get a lot of spam email into your help desk queues? If you advertise your support email addresses on your website (and even if you don’t really), you probably get bogus tickets sent to […]

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Episode 35: 10 Key Things You Need On Your Website to Generate Leads

Why do you have a website? We say it’s to build credibility, communicate value to your visitors and customers, and to convert visitors into leads. In this episode, we discuss the 10 key elements you need on […]

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Episode 34: 11 Tips to Deliver an Exceptional Demo of Your Product or Service (The Tech Smart Boss Way)

Nothing kills a good opportunity faster than a horrible, boring demo of your business products or services.  In this episode, I give you my 11 best tips on how to deliver an exceptional experience for your […]

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Episode 33: 5 Essential Features You Must Have In Your Small Business CRM

My philosophy is that even if you are a soloprenuer, you need to use a CRM.  And as you grow, and develop a sales team,  the CRM should act like a hub for your entire organization, […]

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Episode 32: How To Nail Down the Focus of Your Business the Tech Smart Boss Way

As an entrepreneur, I’m sure you have lots of ideas and if you’re anything like me, you probably try to do them all at the same time.  After 18 years I’ve learned that tends to only […]

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How to Get Started With MeetEdgar (and Content Recycling)

When you have a great piece of content on your website you should share it on your social networks not just once, but often so you can maximize the traffic that can be generated from it. […]

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Episode 31: 9 Tips to Get the Best Web Domain for Your Business or Brand

It’s harder than ever to get the web domain that you want these days. All the good ones seem taken. But when it comes to marketing your business or brand, having the perfect web domain is […]

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Episode 30: 7 Pieces of Tech You Need to Empower a Remote Workforce

Remote work is becoming the norm in business these days, but there is a right way and a wrong way to do it. In this episode, I discuss the pros and cons of having remote employees and […]

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How to Make Sure Google Knows About Your New Web Page

If you’re spending time writing content on your website, you want to make sure it’s being discovered.  You can wait until Google gets around to finding it, or you can leverage the Google Search Console and […]

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Episode 29: How To Set Up An Indirect Sales Channel For Your Business

Channel partnerships are changing these days. The models that worked in the past for large businesses are failing and smaller, more agile companies have the opportunity to grow their business by coming out with more innovative programs […]

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