In this episode, I go through my 5 key steps that your organization should do (and continue to do) if you want to become a customer-centric organization. You don’t want to miss this one.
Read MoreToday, there is no reason not to utilize the technology at your disposal. There seems to be no industry left untouched by the rapid changes that have taken place in the last five years alone thanks […]
Read MoreIn this video, we set up a new Upvoty account and take a look at their onboarding, their platform, and create a quick feedback board.
Read MoreCheck out all the best of the week in Issue 137 of the Tech Smart Boss Newsletter. We talk a lot of optimizing websites to drive traffic and leads (most importantly leads) and a big piece […]
Read MoreThose who are good at selling things didn’t just wake up one day with that skill. It took them time to develop these habits, and they understand how to turn someone into a customer. You need […]
Read MoreWhat is the secret behind companies that have built well-loved brands? One of the reasons they’re successful in branding is they have taken serious consideration to key questions about what their brand represents and what impact […]
Read MoreWaste is something that all business leaders need to be adamant about stamping out. The issue is not restricted solely to spending money on overproduction or letting inventory get damaged. It includes clinging to procedures that […]
Read MoreCheck out all the best of the week in Issue 136 of the Tech Smart Boss Newsletter. I’m always looking for new productivity tools and this week’s Cool Tech of the Week is one you should […]
Read MoreIn this video, I set up a new BirdSeed account, go through their onboarding, and take a quick look at how to set it up. I even get it on my website to show you how it works.
Read MoreIn this episode, I go over the canned responses that you should implement in your chat, help desk, and sales teams, and how to do it in a way that delights your customers, not upset them.
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