Posts Tagged ‘Customer Service’

You Won’t Have Any Phobia Using Xeno For Your Customer Support

In this video, I set up a new account and since there is so much inside this tool, I do my best to walk through as much as possible and show you how to get started. This is the kind of feature-rich tool that you just have to spend some time with to unlock everything.

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Episode 114: How To Align Your Sales and Support Organizations

In this episode, I go over both the process and technology steps you can take to ensure your sales and support teams are in sync as you grow.

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Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)

In this video, I set up a new account in Tidio and go through their onboarding, add their chat widget to my website, and do a little exploration of the Tidio features.

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Nurture Your Customers from Beginning to End with Customerly (Onboarding and Review)

In this video, we take a look at Customerly, do their onboarding process, and even get their chat widget on our website.

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Give Your Community A Vote And A Voice With Nolt (Onboaring and Review)

In this video, I set up a new account and walk through all of the features so you can see how easy it is to set up and visualize how powerful it can be for your business, team, organization, or just a passionate hobby.

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Put All Your Help Content At Your Users Fingertips With HelpShelf (Onboarding and Review)

Check out this video of HelpShelf as I set up a new account, create a widget and add to my website, and do a little exploration and review.

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Keep Your Stakeholders In The Loop With Announcekit (Onboarding and Review)

In this video, I set up an account from scratch with Annoucekit, set up a quick change log and make a new post. Announcekit competes with products we have talked about before, Headway and Beamer, and it does so very well, with a nice price point (free to start).

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Turn Your Website Into Hotline Bling With Novocall (Onboarding and Review)

In this video, I set up an account from scratch with Novocall, walk through all the options for configuring your widget and your call service and put the widget on my website (in less than 10 minutes).

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Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

In this video, I walk through the interface of HelpNinja and point out a few of the features that I really like. HelpNinja checks off all the major features needed in a Customer Support system and has an exciting roadmap for what is to come.

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Add Live Chat To Your Website With Chaport (Tech Smart Boss Review)

Check out this video, where I go over Chaport, sign up for a fresh account, and walk through getting the chat widget on my Wordpress site. I would say sign up today to lock in a potential gem of a chat tool that you can use now and in the future.

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