Posts Tagged ‘Customer Service’

Episode 131: 5 Step Process To Being A Customer Centric Organization (The Tech Smart Boss Way)

In this episode, I go through my 5 key steps that your organization should do (and continue to do) if you want to become a customer-centric organization. You don’t want to miss this one.

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Take Your Feedback Up A Level With Upvoty (Onboarding and Review)

In this video, we set up a new Upvoty account and take a look at their onboarding, their platform, and create a quick feedback board.

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Birds Of A Feather Flock Together To Give Great Customer Support With BirdSeed (Onboarding and Review)

In this video, I set up a new BirdSeed account, go through their onboarding, and take a quick look at how to set it up. I even get it on my website to show you how it works.

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You Won’t Have Any Phobia Using Xeno For Your Customer Support

In this video, I set up a new account and since there is so much inside this tool, I do my best to walk through as much as possible and show you how to get started. This is the kind of feature-rich tool that you just have to spend some time with to unlock everything.

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Episode 114: How To Align Your Sales and Support Organizations

In this episode, I go over both the process and technology steps you can take to ensure your sales and support teams are in sync as you grow.

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Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)

In this video, I set up a new account in Tidio and go through their onboarding, add their chat widget to my website, and do a little exploration of the Tidio features.

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Nurture Your Customers from Beginning to End with Customerly (Onboarding and Review)

In this video, we take a look at Customerly, do their onboarding process, and even get their chat widget on our website.

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Give Your Community A Vote And A Voice With Nolt (Onboaring and Review)

In this video, I set up a new account and walk through all of the features so you can see how easy it is to set up and visualize how powerful it can be for your business, team, organization, or just a passionate hobby.

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Put All Your Help Content At Your Users Fingertips With HelpShelf (Onboarding and Review)

Check out this video of HelpShelf as I set up a new account, create a widget and add to my website, and do a little exploration and review.

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Keep Your Stakeholders In The Loop With Announcekit (Onboarding and Review)

In this video, I set up an account from scratch with Annoucekit, set up a quick change log and make a new post. Announcekit competes with products we have talked about before, Headway and Beamer, and it does so very well, with a nice price point (free to start).

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