Posts Tagged ‘Knowledge Management’

Birds Of A Feather Flock Together To Give Great Customer Support With BirdSeed (Onboarding and Review)

In this video, I set up a new BirdSeed account, go through their onboarding, and take a quick look at how to set it up. I even get it on my website to show you how it works.

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You Won’t Have Any Phobia Using Xeno For Your Customer Support

In this video, I set up a new account and since there is so much inside this tool, I do my best to walk through as much as possible and show you how to get started. This is the kind of feature-rich tool that you just have to spend some time with to unlock everything.

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Give Your Technical Documentation a Boost With Doxter (Onboarding and Review)

In this video, I set up a new account, take a look at their onboarding process, and set up my own document page. I even publish it to the web to see my document in action.

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Collect Your Knowledge and More with Sligrid (Onboarding and Review)

Lots of new tools are coming out with new ideas for collecting, sharing, and collaborating on knowledge and this week’s video is one such tool, Sligrid. It has a “Slack-like” approach to channel and user collaboration and combines that with a lot of templates to help capture ideas, thoughts, and knowledge.

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