Posts Tagged ‘Slack’

Don’t Dismiss Missive As The Communication Tool Your Team Needs

In this video, we set up a new Missive account and step through the interface and explore the various ways to collaborate within the tool.

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Episode 133: How To Turn Your Employees Into Social Media Ambassadors For Your Brand

In this episode, I go through my process and some tools that I use to get your entire team on board with sharing your business content on social media and becoming aware of your content.

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Episode 132: How I Lost Everything On My Laptop And Fully Recovered (The Tech Smart Boss Way)

In this episode, I go through the various tools and processes that I used to restore and rebuild my laptop from scratch when I surprisingly lost all my data while getting a repair.

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Episode 123: How To Use Scrum and Agile Methodology For Non Tech Projects (The Tech Smart Boss Way)

In this episode, I talk about how to leverage agile project management in all areas of your business, including sales, marketing, operations. It’s not just for software development teams.

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Episode 120: What Is A Kanban Board (And How Does A Tech Smart Boss Use Them)

In this episode, I go over what a Kanban board is, how to get the most from it, and go over a few technology solutions that can allow you to bring this project management capability to your entire team.

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Episode 119: 7 Types of Software Your Sales Team Needs In Their Tech Stack

In this episode, I discuss 7 categories of Tech Smart Boss tools that your sales team needs to be the best they can be. And we cover a lot of options, so be sure to check the show notes for all the product websites mentioned.

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Episode 118: 8 Tips To Take Your Customer Support From Good To Great

In this episode, I go over 8 things that you should be doing from a technology and process perspective to deliver great customer support.

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Have Your Slack Team Stand To Attention, With Standuply (Onboarding and Review)

In this video, I set up a new Standuply account and walk through the features, even setting up a quick stand up meeting.

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Episode 111: The What and How of the 5 Whys Process (Root Cause Analysis)

In this episode, I break down the 5 whys process, what is it and how to use it.

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Episode 109: 6 Types of Bottom of the Funnel Content Your Business Should Have

In this episode, I go over 6 types of content you need to serve the needs of your bottom of the funnel leads. And with this content, you can take them from highly interested opportunities, into long lasting customers.

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