Posts Tagged ‘Slack’

Episode 73: How to Set Up A Knowledge Base and Support Site For Your Business (The Tech Smart Boss Way)

Every business has customers (and potential customers) that have questions about your products and services.  Therefore it only makes sense that every business should have a knowledge base or support site on their website.  But many […]

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Getting Started and Review of Atlassian Stride (A Slack Alternative)

  We’re huge fans of Slack (Check out Episode 54 of the podcast for why), but as a Tech Smart Boss, we always have our eyes open for what is coming out new which may be […]

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Episode 72: 3 Key Things Every Entrepreneur Needs To Know About Their Business To Be Successful

Knowledge is power,  and in business, the more knowledge you have, the more likely it is you will be successful. But with information coming from all directions, it’s hard to be on top of everything, unless […]

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Episode 71: 8 Steps on How To Run Your Internal Meetings Like A Tech Smart Boss (And Stop Wasting Time and Money)

If you are anything like me, you really dislike attending long and boring team meetings.  Especially when you’re the boss and paying everyone’s salary.  In this episode, I cover 8 steps and some very useful technology […]

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75 Pieces of Technology All Tech Smart Bosses Should Have In Their Business Tech Stack

Each week we name a software or service as our Tech Smart Boss Cool Tech of the Week in our newsletter.  Not because they pay us or to put in an affiliate link, but because I […]

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Episode 70: The Content Marketing Tech Stack for a Tech Smart Boss

If you have listened to our podcast for more than a few episodes, no doubt you’ve heard me talk about the importance of content marketing for lead generation.  In this episode I got deeper into the […]

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How to Transform Your Internal Team Support with Spoke (Your Team Support Bot)

When you’re small and growing, it’s critical to focus on external, customer support, but for your internal team, you’re like, “they’ll figure it out.”  While this may work while you’re small,  as you grow it creates […]

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Episode 58: How To Build Customer Personas That Allows Your Business To Strike The Right Message

We may sound like a broken record, but the key to success is to deliver the right message, at the right time, to the right person.  In this episode, we cover the concept of Customer Personas […]

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Episode 55: My 6 Step Process for Planning For the New Year (As A Lean and Bootstrapped Business)

As a small business one thing that commonly gets left out is planning.  We’re too busy running from one fire to another, or simply getting things done to try to plan events.  It’s true that you […]

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Episode 54: How To Make Slack the Hub of Communication for Your Tech Smart Business

I’ve talked about Slack a lot in past podcasts but I’ve never gone into detail why I use it, how I use it, and how it’s transformed my business.  And believe it or not, I was […]

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