Posts Tagged ‘Slack’

Episode 109: 6 Types of Bottom of the Funnel Content Your Business Should Have

In this episode, I go over 6 types of content you need to serve the needs of your bottom of the funnel leads. And with this content, you can take them from highly interested opportunities, into long lasting customers.

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Episode 107: How To Determine If Live Chat or Chatbots Are Best For Your Business

In this episode, I’ve going to go over the decision points you need to make to determine if live chat or chatbots are the way that your business should proceed.

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Task Management And Chat In The Same Place, It’s HeySpace (Onboarding and Review)

In this video, I set up a new account and do a little exploration of the features available in HeySpace.

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Episode 100: Special 100th Episode; Listeners Ask Me Anything (Part 1)

For this episode, I decided to dedicate the 100th episode to answering listener questions. I took the questions received and picked the Top 10 (many an amalgamation of multiple similar type questions). In this episode, I made it through 5, so this is Part 1 of the Tech Smart Boss 100th Episode, Ask Me Anything.

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Episode 99: How To Set Up A Business Continuity Plan For Your Remote Team

In this episode, I discuss why having a business continuity plan is important for your remote team and some tech and non-tech ways to ensure you always have your remote teams best interests and safety in mind.

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Collect Your Knowledge and More with Sligrid (Onboarding and Review)

Lots of new tools are coming out with new ideas for collecting, sharing, and collaborating on knowledge and this week’s video is one such tool, Sligrid. It has a “Slack-like” approach to channel and user collaboration and combines that with a lot of templates to help capture ideas, thoughts, and knowledge.

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Episode 97: How To Get Started With Chatbots (The Tech Smart Boss Way)

In this episode, I cover what a chatbot is, the many business use cases that you can leverage chatbots for, and how to get started setting one up. Plus I give you a lot of technology choices, including my current favorite.

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Episode 91: How To Protect Your Business From Embarrassing Hacks (Both Internal and External)

These days hacks are so frequent, anything that happens, even unintentional bad judgment tweets, is just explained by, “Oh I was hacked.”  But when it comes to your business and your brand, it’s not that simple.  A hack can […]

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Getting Started and Overview of Twist (And How It Compares to Slack)

If you follow our podcast, you know I’m a huge fan of Slack (check out Episode 54).  But being a Tech Smart Boss means always looking for something better.   A few weeks ago, we took a […]

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Episode 73: How to Set Up A Knowledge Base and Support Site For Your Business (The Tech Smart Boss Way)

Every business has customers (and potential customers) that have questions about your products and services.  Therefore it only makes sense that every business should have a knowledge base or support site on their website.  But many […]

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